Privacy Policy

Who we are

McCallum Studio LLC ("McCallum", "we", "us") operates mccallumstudio.com. Our postal address is 8666 Beechmont Ave. #1075, Cincinnati, OH 45255, United States. Questions about this policy go to hello@mccallumstudio.com.

This policy covers information collected through this website. Information we handle inside a client engagement (for example, data in your systems during an automation project) is governed by the written agreement for that engagement, not by this policy.

What we collect

Information you give us. When you use the project intake, a kickoff questionnaire, the Workflow Finder's email option, or write to us, we collect what you provide: your name, email address, phone number if you include it, company, the answers you give about your business and project, and any file you attach. You choose what to share; most fields are optional.

Information stored in your browser. The intake, kickoff questionnaires, and Workflow Finder save your in-progress answers in your browser's local storage so a refresh doesn't lose them. That data never leaves your device until you submit, and it is deleted from your browser on submission. The Workflow Finder computes its result in your browser; the result is only sent to us if you ask for the emailed version.

Technical information. Our hosting provider records standard server logs (IP address, browser type, pages requested, timestamps) used for security, abuse prevention, and keeping the site running. If we run website analytics, it is configured without advertising identifiers and we do not sell or share the data for advertising.

How we use it

To respond to your inquiry, prepare a proposal, deliver an engagement, and communicate with you about it. To send the Workflow Finder result you requested. To operate, secure, and improve the website. To comply with legal obligations.

We do not sell your personal information, we do not share it with third parties for their marketing, and we do not add you to a mailing list without your explicit consent. If we ever start a newsletter, joining it will be a separate, clearly labelled choice.

Who else handles it

Form submissions are processed and stored by Netlify, our hosting provider, and forwarded to our email and to n8n, the workflow tool we use to route inquiries. Files you attach are stored with the submission. We use email, calendar, video-call, and document tools in the ordinary course of business; each provider handles data under its own terms and security practices. If you book a time through a scheduling link, the scheduling provider's policy also applies.

Payments are processed by Stripe, Inc. When you pay a deposit, an invoice, or a subscription, Stripe receives your name, email address, billing details, and payment method. We never see or store your full card or bank account number; we receive a record of the payment (amount, date, what it was for, and the contact details on it) for our books and to start your project. Stripe handles that information under its own privacy policy at https://stripe.com/privacy.

We disclose personal information only to those service providers, to professional advisers under confidentiality, or where required by law or to protect our rights.

How long we keep it

Inquiry and questionnaire submissions are kept for as long as needed to respond and, if you become a client, for the life of the engagement plus the period we are required to retain business records. Submissions that don't lead to an engagement are deleted within 24 months. Payment records and invoices are kept for seven years, as tax law requires. Server logs are retained by our hosting provider for a short rolling period.

Cookies and tracking

The site uses no advertising cookies and no cross-site tracking. Local storage is used only for the in-progress form answers described above and for a session-level preference (for example, whether you enabled the animated backgrounds on a low-power device). You can clear it at any time in your browser settings.

Your choices and rights

You may ask for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by writing to hello@mccallumstudio.com. We'll act on the request within 30 days, and sooner where a law requires it. Residents of states with consumer privacy laws (including California) have the rights those laws provide, including the right not to be discriminated against for exercising them; we honour those rights for everyone.

This site is not directed to children under 13 and we do not knowingly collect information from them.

Security

The site is served over HTTPS. Forms are protected against automated submission. We limit access to submissions to the people who need it to respond to you. No method of transmission or storage is perfectly secure; if we learn of a breach affecting your information we will notify you as the law requires.

Changes to this policy

If this policy changes, the updated version will be posted on this page with a new effective date. Material changes will be noted plainly at the top.

Contact

Questions about this policy can be sent to hello@mccallumstudio.com, or by post to McCallum Studio LLC, 8666 Beechmont Ave. #1075, Cincinnati, OH 45255.